Live / Casino
From RTP and volatility to rollover and KYC, this glossary covers the words you encounter across our slots, live tables and sportsbook so you can make sharper choices at every screen. Availability of features depends on your local law and eligible regions.
Every screen in the lobby uses a specific vocabulary. When you know what house edge means, you read a table game differently. When you understand rollover, a information condition stops feeling like a surprise.
Our lobby organises content across game rooms, a sportsbook section, a wallet panel and an account settings area. Each part of the platform has its own vocabulary cluster.
Terms like RTP, volatility, paylines and multiplier sit in the individual game detail panel. Open any slot or table title and look for the information icon; that is where the game provider exposes these figures when they choose to publish them.
Asian handicap, over/under, decimal odds and match lines appear in the sportsbook section. Cricket markets — including IPL and BPL fixtures — use these labels on every event card, so reading them correctly helps you compare markets before you place a selection.
Deposit, withdrawal, e-wallet, KYC and transaction history are all account-panel terms. Your wallet screen shows current balance, pending amounts and a log of completed transfers. Supported rails visible there include bKash, Rocket and Bank Transfer for eligible accounts.
Rollover, wagering requirement, eligible games and claim window are terms attached to any active information. The information detail page inside your signed-in account lists these conditions precisely. Always read the rollover figure before you accept a gameplay.
These are the words that appear on game panels, lobby filters and table information screens across our casino. Each definition below is written as plainly as possible so you can cross-reference it quickly while browsing.
RTP stands for Return to Player. It is the percentage of total wagers a game returns to players over a very large number of rounds.
House edge is the mathematical advantage the platform holds on a given game, expressed as a percentage. A 2% house edge means the game retains an average of 2 taka for every 100 wagered over a long statistical run. It varies by game type and rule set.
Volatility describes how a slot distributes payouts. High volatility means fewer wins but larger individual payouts when they land. Low volatility means more frequent smaller wins. The slot detail panel shows this label where the game provider chooses to expose it.
A wager is a single bet placed on any game or market. Turnover is the cumulative total of all wagers placed over a period or within a information condition.
A jackpot feature is a prize-style mechanism built into specific slot titles that can award a large fixed or accumulating prize.
A live dealer game streams a real human dealer from a studio, handling physical cards or a roulette wheel in real time.
This set covers the language you encounter in the sportsbook, during payment steps and inside account verification.
Asian handicap removes the draw outcome from a match by giving one team a virtual head start or deficit. This narrows the result to two possible outcomes.
Over/under is a market where you predict whether a measurable figure — total runs, total goals, total corners — will finish above or below a line set by t
Rollover is the number of times you must wager a bonus amount before it can be withdrawn. A 10x rollover on a 500 taka credit means you need 5,000 taka in total wagers across elig
An e-wallet is a mobile money account — such as bKash or Rocket — that holds a balance separate from a traditional bank account.
KYC stands for Know Your Customer. It is an identity verification process where you submit documents confirming your name, age and account ownership. The platform triggers KYC before processing a withdrawal or when account activity requires confirmation. Follow the steps shown on the verification screen.
Decimal odds show the total return per unit staked, including your original stake. Odds of 2.50 on a 100 taka bet returns 250 taka if correct — 150 taka profit plus your 100 taka back. Decimal is the default odds format in our sportsbook and the clearest for quick calculation.
Reading a definition once is useful; seeing where the term appears on an actual screen is what makes it stick. Take volatility: when you open a slot like Crash Zone in the lobby, the game panel may label it as high volatility.
Open any slot title such as Crash Zone and look for the information icon. Where the provider publishes it, volatility and RTP appear there. These two figures together tell you more about how a session might feel than the game name alone ever could.
Cricket markets in the sportsbook display decimal odds by default. Each selection card shows the decimal figure next to the market name — over/under runs, Asian handicap lines and match result markets all use the same format so you can compare them directly.
Inside your signed-in account, open the active information detail. The rollover figure and the list of eligible games are printed there before you accept. This is the screen to check before committing your balance to any offer condition.
When your Rocket withdrawal triggers a verification request, the screen walks you through the required document steps. This is the KYC process in practice. Follow the fields shown — the account panel tells you exactly which documents are needed and what format is accepted.
If a definition here does not match what you see on your screen, our support team can clarify it in the context of your specific account or game session.
The live chat icon sits in the lower corner of most lobby pages once you are signed in. Use it to ask about a specific term, a game panel label or a information condition. Responses come from the same team managing the platform.
For account-level questions — such as a KYC document query or a wallet verification step — email support is the published route for written records. The address is listed on our contact page. Include your account reference so the team can pull your specific case.
The help centre inside your signed-in account covers common term questions with step-by-step explanations tied to specific screens. Search for the term there first — it often shows the exact context where that word appears in your account flow.
These questions cover how the terms above connect to actions you take inside the platform — funding your account, checking a game stat, reading a information condition or completing verification.
Open the slot title from the lobby and tap the information icon on the game panel. RTP is displayed there only when the provider has published it. We do not add or alter figures independently of what the studio exposes through the game interface.
Sign in, open the information section and select the information. The rollover figure and the list of eligible games are printed in the information detail view. Read this before you accept the offer so the condition is clear from the start.
Account verification can be triggered by deposit volume, first-time payment method linking or withdrawal requests. The screen explains which documents are needed. Complete the steps shown and your wallet panel will update once the check clears. This is standard account procedure, not a penalty.
Odds format settings are in the account preferences panel. Decimal is the default display. If the format selector is available on your account, the option appears in settings. Check the preferences tab after signing in for the options currently active on your account type.
Eligible games is the list of titles that count toward your rollover requirement for a specific information. Wagers on games outside that list do not contribute to the target. The information detail screen names the categories or specific titles that qualify before you opt in.
High-volatility titles like Crash Zone tend to return less frequently but in larger amounts when they do pay. Lower-volatility games like Roulette Fireball distribute smaller returns more regularly. Knowing this helps you decide how to pace your session relative to the balance you have available.